Training transfer in the Taiwanese hotel industry: Factors and outcomes

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Chun-Chieh Ma
Hsiao-Ping Chang
Cite this article:  Ma, C., & Chang, H. (2013). Training transfer in the Taiwanese hotel industry: Factors and outcomes. Social Behavior and Personality: An international journal, 41(5), 761-776.


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In this study we utilized structural equation modeling to determine the causal relationship between hotel employee attendance at training courses and the antecedents of training motivation (i.e., career planning and perceived organizational support), training transfer, and training results (i.e., job performance and organizational commitment). Data were obtained from a sample of 580 respondents who were drawn from 18 hotels in Taiwan that cater to international tourists. The study results indicated that training motivation was positively related to training transfer and that training transfer was positively related to job performance and organizational commitment. In particular, career planning and perceived organizational support enhanced job performance and organizational commitment through training motivation and training transfer.

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