Featured Topic: Organizational Citizenship Behavior

In the past decade, we have received and published over 75 articles on the topic of organizational citizenship behavior (OCB). Given the frequency of its appearance in our archives, we have chosen this concept as our second featured topic. One of the more widely quoted definitions of OCB was put forward by Organ (1988), who stated that this is an “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system” (p. 4). 

The number of OCB-related research models developed and examined by our authors—despite the wide range of subject matter covered in SBP Journal, which spans all aspects of social, personality, and developmental psychology—indicates that we do not yet fully understand the precursors to, factors affecting and affected by, and outcomes of OCB. Among the scholars working to clarify our understanding of this variable is SBP Journal Consulting Editor, Jin Nam Choi, who has a longstanding interest in individuals’ adaptive behavior in organizational contexts. More details about his work on this and related topics can be found in our introductory interview with Dr. Choi.

For the most up-to-date research we’ve published on on OCB, browse through the below selection of articles we’ve published on this topic. Additional papers can be located using the “search” function on our website.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington.  

Individualism/collectivism and organizational citizenship behavior: An integrative frameworkMarcia A. Finkelstein, 2012, 40(10), 1633–1644.

Perceived risk and organizational commitment: The moderating role of organizational trustXiao-ping Liu and Zhong-ming Wang, 2013, 41(2), 229–240.

Charismatic leadership and organizational citizenship behavior: The mediating role of ethical climateCemal Zehir, Büşra Müceldili, Erkut Altındağ, Yasin Şehitoğlu, and Songül Zehir, 2014, 42(8), 1365–1376.

Leadermember exchange and organizational citizenship behavior: The roles of identification with leader and leader's reputationJiaxin Huang, Lin Wang, and Jun Xie, 2014, 42(10), 1699–1712.

Servant leadership and customer service quality at Korean hotels: Multilevel organizational citizenship behavior as a mediatorWon Jun Kwak and Hwa-Kyung Kim, 2015, 43(8), 1287–1298.